Q1: Are you a trading company or factory?
A: We are a professional commercial kitchen equipment manufacturer. We have import and export rights and are able to provide one-stop kitchen equipment purchase services for clients.
Q2: What products do you manufacture?
A: We mainly manufacture baking-related kitchen equipment, including gas ovens, electric ovens, convection ovens, rotary ovens, pizza ovens, proofers, sheeters, toast moulders, mixers, and more.
Q3: What is the payment term?
A: We accept various payment methods including T/T, Western Union, L/C, DP, and other standard international trade payment terms.
Q4: Do you arrange for shipment to the buyer's country?
A: Yes, we can arrange for shipment to any location. We accept Ex-works, FOB, CFR, and CIF terms depending on your requirements.
Q5: What is the delivery time?
A: For bulk quantities, the lead time is approximately 5-15 days after receipt of deposit. For sample items, we usually maintain stock; please contact us for specific availability.
Q6: What is your warranty policy?
A: We provide 24/7 after-sales hot line service and a one-year warranty on spare parts to ensure reliable operation of your equipment.